Over the past 24 months, we’ve been heavily focused on integrating all of MacDonald-Miller’s full-service offerings to further support our healthcare partners. It takes individuals collaborating from all departments, constant communication and a common goal to make our healthcare partners’ buildings work better so they can continue to focus on patient care.
Identifying the right solution to complete a task in the most effective and efficient way is our approach, and working closely within our MacMiller offerings has been key to this success. Our Service, Building Performance, New Construction, Engineering, Operations, Maintenance, Accounting, Estimating, TAB, Chiller and Boiler groups have all been part of this recipe, as well as, Marketing, IT and Administrative Staff.Our healthcare clients manage complex mechanical systems and depend on MacMiller for a variety of needs. We’ve become the first choice for many of our partners, whose locales range from Tacoma to Everett. “We’re a big part of the team,” says Frank Tinnin, plumbing general foreman who has been on First Hill for the last seven years. “We’re always right here on hand to support the hospitals.”
Through the expertise of three full-time NEBB TAB technicians and four full-time medical gas-licensed plumbers, we help accomplish regulatory compliance requirements for the campuses we serve. This also extends into the Service side, where we work closely with service technicians and coordinators to provide incredible support to our healthcare clients. In addition to the dedicated field personnel from departments 81, 83, 84 and 90, we have three full-time service experts performing repairs, assisting with troubleshooting and responding to urgent healthcare calls in a timely fashion.
Recent accomplishments include completion of four boiler Autoflame retrofits – two took place at Seattle Children’s Hospital, and the other two at Swedish Cherry Hill. Additionally, through support from our Maintenance group, we secured chiller and boiler contracts in four medical office buildings on First Hill, and utilized the chiller team’s skill set to perform multiple compressor overhauls and chiller replacements.
Our healthcare partners have ever-increasing technology needs for their living buildings. Our Smart Building Services ICONICS platform has been overwhelmingly successful in meeting their energy conservation and automated fault detection and diagnostic needs.
MacMiller’s Healthcare Group thrives due to our focus on customer commitment, successful collaboration and healthy partnerships. At the core of our delivery to our clients is teamwork, and that comes from every aspect of every department within our great MacMiller family.
