“We had an emergency repair to do here at PACCAR for one of our tenants. They had a makeshift server room over temping. We contacted MacMiller and you sent out a wonderful tech named Pranil Prasad. He not only got disrupted in his sleep to come out on the call but had everything working within a few minutes. As soon as he had this repair done I invited him over to a large HVAC unit at PACCAR for the Pavilion. It had been short cycling for some time…and I asked him to look at it. He did a fantastic job fixing the unit. Just want to thank Pranil for a job well done. We hope he comes out on all our troubleshooting problems as he is an excellent tech and it never hurts to let their manager know that. So thanks.”