As an industry leader, MacMiller continuously looks for new and innovative ways to improve their service and stay ahead of the competition. To ensure continued success, company executives identified mobility and collaboration technology as two key growth drivers, and sought a technology solution that could improve their service offering and further differentiate the company from its competitors.
“Capturing photo and video content of the opportunities our technicians find in the field has become extremely valuable to our customers. It is becoming an expectation in our marketplace. XOi’s platform provides a clean way to connect our customers with the solutions we provide. It has also become a useful training tool for mentoring and developing technicians.” – Rory Olson, Service Operations Manager
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