Optimizing asset management
Q&A with Robert Gibson, Inside Sales Manager
Tell us about your role at MacDonald-Miller.
I’m in my 14th year at MacMiller and currently lead our Inside Sales Capital Expenditure (CapEx) Initiative that supports our customers’ long-term planning efforts. My day-to-day involves using live data from over 61,000 assets, continuously updated by our service technician teams. This data drives our culture of recommendation because over half of these units are past their useful life!
What are CapEx and Condition Assessment Reports, and why is MacMiller offering them?
CapEx reporting provides detailed forecasting for long-term investment needs in HVAC, Plumbing, Controls, Electrical, and Lighting Systems for our customers’ properties. These reports help customers plan for future expenditures and educate them on local and state Clean Buildings legislative requirements. Condition Assessment Reports evaluate the current state of customers’ assets and systems by identifying maintenance, repair, and replacement needs. This helps educate customers on overall system reliability, preventing costly downtime in the future.
Who could benefit from receiving a report?
Facility managers, building owners, and building engineering teams benefit from our reports by gaining critical insights for planning, budgeting, and ensuring system efficiency and longevity. Our thorough and collaborative CapEx and Condition Assessment addresses specific goals and needs. Whether providing long-term capital spending projections or assessing building assets’ condition, our goal is to help customers optimize efficiency, reduce operational costs, and support their business objectives and sustainability initiatives.
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