Effective Date: September 2025
1. Introduction
MacDonald-Miller Facility Solutions (“MacDonald-Miller”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, employees, partners, and website visitors. This Privacy Policy outlines how we collect, use, share, and protect personal data, including information collected via our website and digital platforms.
2. Scope
This policy applies to all personal data collected by MacDonald-Miller through our website, business operations, and interactions with clients, vendors, and employees.
3. Information We Collect
We may collect the following categories of personal information:
– Identifiers: Name, email address, phone number, mailing address, IP address.
– Business Information: Job title, company name, business contact details.
– Website Usage Data: Browser type, operating system, pages visited, time spent on site.
– Financial Information: Payment details when purchasing services.
– Employment Information: Resume data, employment history, benefits information (for applicants and employees).
– EEO: Information related to protected characteristics under applicable local, state or federal law pertaining to employment. However, we do not collect personal information or protected characteristics for the purpose of inferring characteristics or any other unlawful purpose under local, state or federal law.
– Health Data: Such as, but not limited to, information regarding hire date, injury type and status, and provider information as necessary for incident investigation and contact tracing as permitted or required by law.
– Geolocation Data: Physical location derived from IP or mobile device.
– Biometric Data: If applicable, for security or access control purposes.
4. How We Collect Information
– Directly from individuals via forms, emails, or phone calls.
– Automatically through website cookies and analytics tools.
– From third-party sources such as suppliers, subcontractors, contractors, service providers, and consultants such as accounting, banking, legal and insurance.
– From administrative and other government agencies, such as licensing agencies, permitting agencies, and similar agencies or other entities which the Company interacts with to conduct business.
– Through public records, such as licensing organizations and court records.
– Other public sources via the internet, including social media, job boards, public profiles, and other public online sources.
– Monitoring and recording technologies, for example, video monitoring in common areas of our facilities and worksites, voicemail and other audio messages, webcams, and audio/video recording with consent as required by applicable law.
5. Use of Information
We use personal data for the following purposes:
– To provide and manage services, administer client relationships, and generally conduct our business operations.
– To communicate with clients and partners.
– To comply with obligations we possess under any agreement we have with or relating to you.
– To improve website functionality and user experience.
– For marketing and promotional communications (with opt-out options).
– To comply with legal and regulatory obligations.
– For employment and HR-related processes.
– Related to potential or actual corporate transactions, such as sales, assignments, mergers and other changes in control or financial status.
– To meet our legal obligations and otherwise exercise our legal rights in connection with claims and defenses in civil actions and administrative or governmental proceedings.
– To comply with any other legal or regulatory obligations.
– Incidental purposes related to or otherwise in connection with any of the uses and purposes listed above.
6. Sharing of Information
We may share personal data with:
– Affiliated entities under MacDonald-Miller.
– Service providers, consultants, suppliers, subcontractors and contractors.
– Government agencies and entities when required by law or to exercise our legal rights in connection with claims, defenses and administrative or legal proceedings.
– Third parties for marketing purposes (with consent or opt-out options).
– In connection with any of the uses of information identified above.
All third parties are required to maintain the confidentiality and security of the data.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect analytics data. Cookies may track:
– User preferences and session data.
– Website usage patterns.
– Device and browser information.
Users can manage cookie preferences through their browser settings.
8. Data Security and Retention
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. Data is retained only as long as necessary for the purposes outlined or as required by law.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
– Access your personal data.
– Request correction or deletion.
– Opt-out of marketing communications.
– Withdraw consent for data processing.
Requests can be submitted via communications@macmiller.com
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you are under the age of 13, you are not authorized to use our services or our website.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on our website with the updated effective date.
12. Data Breach Response
MacDonald-Miller takes data security seriously and has established procedures to respond promptly and effectively to any suspected or confirmed data breach.
12.1 Identification and Containment
– Assess the scope and nature of the breach.
– Contain the breach to prevent further unauthorized access or data loss.
– Secure affected systems and preserve evidence.
12.2 Investigation and Assessment
– Determine type and volume of data affected.
– Identify impacted individuals.
– Ascertain cause and timeline of breach.
– Evaluate regulatory reporting obligations.
12.3 Notification
– Notify affected individuals and regulatory authorities as required.
– Provide details on breach and mitigation steps.
12.4 Remediation and Prevention
– Offer support to affected individuals.
– Review and update security protocols.
– Conduct staff training.
– Document breach and response actions.
13. Cookie Consent Management
MacDonald-Miller is committed to transparency and user control regarding the use of cookies and similar tracking technologies on our website.
13.1 Types of Cookies Used
– Essential Cookies
– Performance Cookies
– Functional Cookies
– Marketing Cookies
13.2 Managing Preferences
– Change preferences via the “Cookie Settings” link or browser settings.
– Disabling cookies may affect functionality.
14. Contact Us
For questions or to exercise your data rights, contact:
Privacy Officer
MacDonald-Miller Facility Solutions
Attn: Legal Director
17930 International Blvd., Suite 120
SeaTac, WA 98188
206-763-9400
communications@macmiller.com
